INFINITY® SERIES CONTROL
The Infinity Touch control is the key to unlocking your comfort potential. It’s also the brains behind a Greenspeed® intelligence system.
As part of a complete Infinity, communicating system, this one control can manage temperatures, humidity, ventilation, airflow, indoor air quality and up to eight zones. If your system includes a heat pump and a furnace, its advanced features can orchestrate Hybrid Heat® system performance. And you can manage it all from just about anywhere with Wi-Fi® enabled remote access* via Internet as well as Apple® and Android™ smartphone or tablet devices.
It offers features that fit your lifestyle like easy, touch screen settings, filter replacement reminders and system diagnostics that make it our most user-friendly control.
Energy-conscious features like advanced smart setback, Touch-N-Go program adjustments, energy use tracking capability and Greenspeed intelligence system management also make it our most energy-wise control ever.
- Full-color touch screen with photo upload capability
- Intuitive, on-screen prompts
- Local weather 5-day forecast
- Comes with silver, black and white faceplate options
- Remote access via Internet as well as Apple® and Android™ smartphone or tablet devices*
- Real-time energy use tracking
- Ideal Humidity System ® management capable for exacting comfort
- Hybrid Heat® system management capable
- Intelligent, heating- and cooling-comfort staging capable
- Auto changeover between heating and cooling
- Monitors indoor air quality products
- ComfortFan™ technology capable with four levels of “constant ON” fan speeds
- Ventilation management capable
- Measures, displays and manages airflow to each zone and adjusts for quiet comfort
- Knows percentage of airflow to each zone
- Day-at-a-glance 7-day (wake, away, home, sleep) programming
- Advanced smart setback for best energy savings during “away” and ramp up periods
- One-button Touch-N-Go quick-settings-change feature
- Simple vacation programming controls temperature and humidity
- Up to 8-zone capability with custom naming feature
- Choice of TrueSense™ dirty filter detection or fixed-schedule based filter replacement reminders
- System maintenance reminders
- 10-year parts limited warranty²
ecobee Thermostats, Powered by Carrier A Smart Approach to Comfort Control
Combining Carrier’s heating and cooling expertise and ecobee’s market leadership in smart thermostats to deliver an enhanced comfort experience for homeowners and a boost in your sales
Delivering a World-Class Comfort Experience
Carrier, the inventor of modern air conditioning, and ecobee, maker of smart, beautifully-crafted Wi-Fi® thermostats, are working together to deliver superior comfort, energy-saving control and the ultimate consumer experience in HVAC. These two controls – the ecobee SmartThermostat Pro with voice control and the ecobee3 lite Pro thermostat, which are both Powered by Carrier – represent two new opportunities for you to complete your system sale with Carrier-branded wall controls that are coveted by homeowners for their smart, user-friendly operation and energysaving potential.
- Comfort by Carrier
Carrier® heating and cooling systems continue moving the company legacy forward by offering a wide variety of new innovations in comfort to meet virtually any homeowner need.
- Control by ecobee
ecobee thermostats are trusted by dealers and beloved by homeowners for their aesthetically pleasing design, easy, intuitive user experience and may help save on heating and cooling costs.
- Installation and Setup by Carrier Dealers
Because you provide the expert installation, you can ensure proper system setup, then guide the homeowner on how to use the ecobee thermostat to enhance performance, optimize operation, and maximize comfort. As a result, you can also achieve higher levels of customer satisfaction.
- Customer Support by ecobee and Carrier
Thermostat technical support will be handled directly with the customer by ecobee, 7-days per week. Carrier will continue to support any technical questions regarding the HVAC equipment.
The Digital Advantage for Comfort, Convenience, Savings and Service
These smart thermostats, when combined with Carrier heating and cooling equipment, give homeowners the best in comfort and the
best in control.
- Customized Comfort
After you’ve assessed the homeowner’s needs and recommended the best Carrier system for their home, seal the deal with an ecobee thermostat.
The ecobee thermostats are designed to work exclusively with the time-tested and intuitive ecobee app and web portal to provide homeowners a best-in-class digital experience. And they offer full programmability for both comfort and savings.
- Energy Savings
Both of the ecobee thermostat models are ENERGY STAR® certified for their ability to save energy without sacrificing features or functions. According to ENERGY STAR, through proper use of pre-programmed settings, a programmable thermostat can save homeowners about $180 every year in energy costs.*
- Efficient Service
Use the Carrier Connected Portal** to gather system data from the ecobee thermostat to provide customers with quicker and more efficient service. Access the connected portal via HVACpartners.com.
** With homeowner opt-in
The new, ecobee thermostats, Powered by Carrier, offer the same excellent user experience as all ecobee products. These thermostats, which feature touch screen navigation, are intuitive, easy-to-use and an aesthetically pleasing addition to any wall.
Common Features Available on Both the ecobee3 lite Pro and the ecobee SmartThermostat Pro
- Robust Staging Options
Optimizes usage of multi-stage heating and cooling equipment by engaging the higher stage when indoor temperature is notably different than desired temperature. It will then switch back to the lower stage as your home gets closer to the desired temperature.
- Smart Recovery
Using current weather conditions and scheduled temperature settings, the ecobee thermostats learn the best way to bring the home to its scheduled temperature.
- Five-Year Limited Warranty
The ecobee thermostats come with a five-year limited warranty when purchased through and installed by a Carrier contractor.
- Fan Dissipation
At the end of a heating or cooling cycle, when the coil or heat exchanger is still cold, the ecobee thermostat runs the fan to get the most cooling and dehumidification out of your equipment.
- Comfort Schedules
Homeowners can set schedules to enjoy comfort when they are home, and energy savings while they are away.
- Remote Access
Control comfort from anywhere with an iOS® or Android® device using the ecobee app, or from a computer using the ecobee web interface.
- Optimal Humidity
For homes with humidifiers, this feature regulates indoor humidity to prevent frost buildup on windows when it’s cold outside and too humid indoors.
- Comfort Where It’s Needed
Add a SmartSensor to important rooms to balance the temperature in the home or use Follow Me to prioritize comfort to the rooms you’re using. (ecobee3 lite requires a separate SmartSensor purchase.)
Additional Features included with ecobee SmartThermostat Pro with voice control
Both models start with the same intelligent features and functionality, but the SmartThermostat takes it up several notches with these distinct additions:
- Smart Home/Away
A built-in occupancy sensor on the SmartThermostat can tell if the customer is home or away and automatically override scheduled temperature settings for either comfort or savings.
The ecobee SmartThermostat, model EB-STATE5CR-01, also comes with one wireless remote SmartSensor. The sensor can be placed in a room of the homeowner’s choosing for more targeted comfort and control, measures temperature and occupancy. The SmartSensor is sold separately with the other models.
- Accessory Support
The ecobee SmartThermostat supports the most common HVAC accessories such as humidifiers and dehumidifiers. These accessories can be wired as a 2-wire or 1-wire, depending on how the accessory has been set up with the HVAC equipment.
- Amazon® Alexa® Voice Service Built-In
Convenience and comfort converge with built-in Amazon Alexa Voice Service. Your customers can ask their thermostat to set a timer, read the news, adjust the temperature and even control other Alexa-enabled devices.
- Streaming Music
The ecobee SmartThermostat lets homeowners stream music through Spotify® Connect. For a richer audio experience, connect it to a Bluetooth®-enabled smart speaker.
- Follow Me
Follow Me helps your ecobee SmartThermostat better manage the temperature in occupied rooms. When Follow Me is enabled, the only sensors that have recently detected occupancy will be used in temperature averaging, rather than relying on the participation settings used by your Comfort Settings.
- Free Cooling*
In cooling mode, when the system detects that the outside air is cooler than the inside air and the system is calling for cooling, the thermostat will activate Free Cooling. This will bring in the cooler air from outside to help keep your home more comfortable while saving energy.
Carrier supports and encourages using third-party smart home integration technologies, and both ecobee thermostats, Powered by Carrier work seamlessly with many of them, including:
- Apple HomeKit
- Google Assistant
- Amazon Alexa
Homeowners can use their preferred smart home platform, connect an ecobee thermostat and effortlessly update their comfort
Clearly Carrier on the Wall
Because the thermostat is the most common location for a homeowner to interact with their home comfort system, it’s a natural place to make a lasting impression. To help your customers remember their system is Powered by Carrier, they will see the Carrier logo and branding during their interactions in a number of ways, including:
- Carrier logo on start-up.
- An automatic, Carrier logo “splash screen” (or transition screen) is activated when a person is detected near the thermostat.
- “Powered by Carrier” text is displayed on the idle screen, which is displayed over 95% of the time.
- The “Carrier Contractor” screen ties your company to the Carrier brand and provides your contact information for the homeowner’s convenience.
- Once you connect the ecobee thermostat to the Carrier Connected Portal, your contact information will automatically appear.
With an in-demand brand like Carrier on the thermostat, a system sale just got easier.
ecobee thermostats, Powered by Carrier are compatible with most Carrier® indoor comfort products and are easy to install and setup.
- Compatible with Most
Compatible with gas, oil, electric and dualfuel systems. Supports conventional air conditioner/furnace systems (2H/2C) and heat pump systems (4H/2C). The ecobee SmartThermostat also supports specific IAQ: humidifiers and dehumidifiers.
- Easy Installation
Everything you need comes in the box, and you’ll have direct access to ecobee support when needed. No C-wire? No problem. The ecobee thermostats come with a power extender kit. That means no power stealing and no re-charging.
These new thermostats connect easily to most home networks and stay connected with impressive reliability.
- AC Overcool Max to Dehumidify
AC Overcool Max can help reduce excessive humidity in the home even when there is no dehumidifier installed. While not a substitute for a dehumidifier, it helps to decrease the home’s humidity level by continuing to run cooling beyond the thermostat set point.
- Carrier Connected Portal
ecobee thermostats communicate with the Carrier Connected Portal, giving you access to available system data* including thermostat location, current temperature, current settings, and online status. Event logs allow for remote troubleshooting using your own expertise.
* With homeowner opt-in
In areas where they are available, utility company rebates offered for purchasing a smart thermostat might help close the sale. Depending upon the amount, the rebate can subsidize a sizable portion of the initial cost. Savings on annual heating and cooling costs can potentially make up the rest.
The ecobee thermostats, Powered by Carrier offer a wide range of dealer and homeowner benefits – the result of a unique collaboration between Carrier and ecobee. To help summarize, we’ve taken the highlights and put them into a chart you can refer to before talking with your customers.
They’re So Smart, It’s a No-Brainer
The ecobee thermostats, Powered by Carrier give you yet another powerful tool in your arsenal for selling complete, Carrier-branded systems. Homeowners everywhere are joining the smart home movement, and ecobee thermostats are recognized for their userfriendliness, energy-saving potential and all-around “cool” factor. Combine that with the impressive family of Carrier® indoor comfort products and these new thermostats should provide a new, exciting opportunity for generating sales.
We are excited about the possibilities and look forward to working with you to make this new product roll-out a true success!
One easy install can make all the difference. We’ve got you covered and connected.
* When connected to a Wi-Fi network with an existing or optional dedicated router. Wi-Fi® is a registered trademark of the WiFi Alliance Corporation.
¹ Depending on system, may require outside sensor installation
²To the original owner, when product is used in an owner-occupied residence, a 10-year parts limited warranty upon timely registration of your new equipment. Warranty period is 5 years if not registered within 90 days. Jurisdictions where warranty benefits cannot be conditioned on registration will automatically receive a 10-year parts limited warranty. See warranty certificate for complete details.
³To the original owner, a 5-year parts limited warranty upon timely registration of your new equipment. Warranty period is 3 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive a 5-year parts limited warranty. See warranty certificate for complete details and restrictions.”